Contact Music Remover

How can I contact support?

Use the support ticket channel in your account for help with a music-removal task, your account, or a data request. Sign in on the homepage, then open Support tickets to submit a request and read replies.

You can also email support@musicremover.app.

What should I include?

• The task ID, if your question concerns a processing result.
• Whether the source is video or audio, and its format.
• The processing stage or error message you saw.
• What you expected to happen.

For account or data requests, submit the ticket from the relevant account so support can associate it with the correct records.

Where can I read about file handling?

The privacy policy explains account records, third-party model processing and temporary links. The About page describes the workflow and its limitations.